FAQ
FREQUENTLY ASKED QUESTIONS
Quick answers about shopping at Limitless.
Do I have to be 21 to shop at Limitless?
Yes. Limitless is a 21 and over retailer. Valid government ID is required at our Cleburne store, and online orders are intended for adults 21 and older.
Where is the Limitless store?
2201 N Main St, Cleburne, TX 76033. Stop by for the full selection and friendly help from our team.
What does Limitless carry?
Disposable vapes, vape devices, pods, glass, hookah, rolling papers, grinders, lighters, torches, and accessories from the brands you know.
Do you offer in-store pickup?
Yes. Order online and pick up at our Cleburne store, usually the same day. You will get an email when your order is ready.
How do I reach customer support?
Email support@limitlessdistrict.com or call (682) 564-1442.
Is there a rewards or loyalty program?
Yes. Sign up for Limitless Rewards to earn points on every purchase and redeem for discounts, free items, and members-only offers.
What is your return policy?
Returns are accepted on unopened, unused product within the window described on our Refund Policy page. Disposables and consumable items are non-returnable for safety reasons.
Do you ship?
Shipping options and timing are on our Shipping Policy page. Some products and destinations are restricted by law.
Do you offer wholesale accounts?
Yes. Smoke shops, c-stores, and licensed retailers can apply at our Wholesale page. All applications are reviewed manually.
Why do you ask for ID?
We ID for every age-restricted purchase, in store and at delivery. It keeps us compliant with Texas law and our 21 and over policy.
Still have a question?
Email support@limitlessdistrict.com or call (682) 564-1442
2201 N Main St, Cleburne, TX 76033